If you own a brick and mortar store, please email us a copy of your business license, resale permit, photos of your storefront, website links(if applicable) and all social media links to firstname.lastname@example.org.
Online Stores, please email a copy of your business license, resale permit, website links and all social media links to email@example.com.
Our minimum opening order is $100.00. We do not have a reorder minimum.
We do require a minimum quantity of three or more of each product when placing your order.
At this time we are only allowing a maximum order quantity of 15 for all current stamp sets. However, order quantity on pre-orders of new releases is unlimited until those items are released and then become current. After that, the maximum order quantity of 15 goes into effect.
If you order preorder or backorder items the entire order will be held until that item is in stock. If you have specific questions about an order, please feel free to contact us at firstname.lastname@example.org. If you need in stock items as soon as possible we encourage you to order those items separately from preorder and/or backorder items.
All wholesale accounts need to purchase once (1 time) per quarter in order to maintain wholesale status. Quarters are Jan/Feb/Mar, April/May/June, July/Aug/Sept, Oct/Nov/Dec.
We do not permit the selling of our products on eBay, Etsy, Facebook, via social media in groups or part of group buys, or any third-party websites. We do not permit selling to any third-party sellers; all sales must be to the end-user. We do not allow pre-orders or backorders of The Rabbit Hole Designs products on any websites.
We enforce Minimum Advertised Price Policy/Agreement.
Should you receive a defective product, we will mail a replacement to you provided you live in the United States, once we establish the defects. For stores outside of the United States, we will refund your purchase price once we establish the defects.
EFFECTIVE 11-08-2019: Shipping will be billed separately after your whole order is ready to ship.
All orders are processed in 2-3 business days (Monday-Friday) unless otherwise noted.
Cost of shipping based on actual weight and package size.
Please note that our website uses USPS rates, You will be invoiced accordingly and a $3.00 handling fee. When applicable we will use UPS Ground to save on shipping for you.
Orders will ship once payment of shipping invoice has been paid and a tracking number sent to you.
All Duties and Import taxes and fees will be born by the receiver.
MINIMUM ADVERTISING PRICING POLICY/AGREEMENT
This policy is made to protect the integrity of The Rabbit Hole Designs product line and our network of retailers. The Rabbit Hole Designs, LLC. MAP, applies to but is not limited to, advertising in catalogs, direct mail, websites, in-store displays and any other forms of advertising media, including the internet and any other electronic medium available.
Your minimum advertised price must be equal to or greater than The Rabbit Hole Designs Manufactured Suggested Retail Price on every product. Any discounting that results in a net advertised price of any The Rabbit Hole Designs product through rebates, coupons, percentage discounts or any other manner will be considered non-compliant to the MAP policy.
If The Rabbit Hole Designs, LLC receives information that a party is advertising The Rabbit Hole Designs product/s below MAP, The Rabbit Hole Designs, LLC will contact the party in noncompliance. Once The Rabbit Hole Designs, LLC has contacted the party, the pricing must be changed within two days. If the advertised pricing is not corrected in two days, The Rabbit Hole Design, LLC will cease to supply the party.
Updated November 08th, 2019